How to Capture Leads From a Website Form

A website lead form is the simplest way to collect enquiries from a landing page or online store: a visitor leaves their name, phone, e-mail and message, and the lead lands straight in the single MyInboxify window next to messages from messengers. In this article you’ll connect a website form to the CRM, paste the ready-made HTML code onto your page, protect it from spam and enable an email auto-reply. Only the Company owner can set this up.

What you’ll need

• Company owner access (the Settings section is available to the owner only).
• Access to your website’s code or builder, where you can insert an HTML block.
• Optionally — captcha keys (Cloudflare Turnstile, hCaptcha or Google reCAPTCHA) and SMTP details if you need an email auto-reply.

How to add a website lead form

1. Open Settings → the Website forms section.
2. Click ➕ Add form.
3. Copy the form URL (form action URL) and the ready-made HTML code of the form.
4. Paste the HTML code onto the page you want — in a builder as an “HTML/code” block or straight into the markup. The code already contains the fields: name, phone, e-mail, message, plus hidden fields for spam protection and UTM tags.
5. In the form settings, set a name (label) so you can tell leads apart if you have several forms.
6. In the allowed_origins field, specify your website’s domains — leads will only be accepted from those addresses.
7. If needed, enable a captcha: choose None, Cloudflare Turnstile, hCaptcha or Google reCAPTCHA and paste the secret key.
8. Save the settings and send a test lead from your website — it should appear in the Inbox.

Email auto-reply

If a visitor left an e-mail, MyInboxify can automatically send them a confirmation message that the lead has been received. To do this, enable the email auto-reply in the form settings and fill in the SMTP parameters: host, port, secure, user and pass — your email provider issues these. Then enter the text of the message. The auto-reply is only sent to those who provided an email address.

A form isn’t the only way to collect enquiries from your website. If you need a real-time conversation, add an online chat for your website. And all leads from the form are convenient to handle in the single inbox window together with messages from messengers.

FAQ