Help & Instructions

Support: How to Contact Us Inside the App

How to reach MyInboxify customer support: message the built-in chat right from your account, attach a screenshot and get a reply from…

01 Jul

Getting Started with MyInboxify: Launch in 15 Minutes

A step-by-step start with MyInboxify: registration, email confirmation, choosing a plan with a 14-day trial, connecting your first channel and inviting agents.

01 Jul

How to Connect Viber to Your CRM

A step-by-step guide on how to connect Viber to MyInboxify CRM: get your Viber Auth Token in the public account panel and…

01 Jul

How to Connect Telegram to Your CRM

A step-by-step guide to linking the MyInboxify CRM with Telegram: create a bot via @BotFather, get the Bot Token and connect the…

01 Jul

How to Connect WhatsApp to Your CRM

A step-by-step guide on how to connect WhatsApp to the MyInboxify CRM via Meta Cloud API: set up the webhook, paste in…

01 Jul

Live Chat for Your Website: How to Install the Widget

A step-by-step guide on how to add MyInboxify live chat to your website: copy the widget code, paste it before the closing…

01 Jul

How to Capture Leads From a Website Form

A step-by-step guide to connecting a website lead form to MyInboxify: copy the HTML code onto your page, protect it with a…

01 Jul

Shared Inbox: How to Work With Incoming Leads

How to handle incoming leads from every channel in the MyInboxify shared inbox: reply, take a lead, assign an agent, change its…

01 Jul

Lead Statuses: How to Set Up Your Pipeline

How to set up your own pipeline in MyInboxify: create lead statuses with colors and names, assign the Default, Success and Lost…

01 Jul

Contacts and Customer Database

How the Contacts section works in MyInboxify: a single customer database builds itself from incoming messages, and each card keeps the full…

01 Jul

Managing Agents and Roles

How to add and configure team members in MyInboxify: create an agent with a login and password, plan limits, pause, delete, roles…

01 Jul

New Lead Notifications

How to set up new lead notifications in MyInboxify: live unread counters in the menu and Telegram alerts — a shared team…

01 Jul

Plans and Billing: Solo, Team and Business Packages

A look at MyInboxify plans — Start, Business and Company: how they differ, how the 14-day trial works and how to pay…